Shipping Policy

At Etayby, we are committed to providing timely and reliable shipping to ensure that your purchases reach you in the best condition possible. Please review our shipping policies below to better understand how we handle the shipping process, costs, and delivery times.

Shipping Methods & Costs:

We offer two main shipping options:

1. Standard Shipping:

   • Cost: $10.00
   • Applicable Order Amount: Orders from $0.00 to $60.00
   • Free Shipping: Available on orders over $60.00.
   • Estimated Delivery Time: 7-10 business days, depending on your location.
   • Regions: Available to most global regions.

2. Expedited Shipping:

   • Cost: $20.00
   • Available for Orders Needing Faster Delivery
   • Estimated Delivery Time: 3-5 business days, depending on your location.
   • Regions: Available to most global regions.

Processing Time:

• Order Processing: Orders are typically processed within 1-2 business days after being placed. Please note that during peak seasons or promotional events, processing may take slightly longer.
• Order Confirmation: After placing your order, you will receive an email confirmation with details of your order. Once your items are shipped, you will receive another email with tracking information.

Delivery Times:

• Domestic (United States): Delivery times for standard shipping are typically 7-10 business days. Expedited shipping will deliver in 3-5 business days.
• International Shipping: Delivery times vary based on the destination. Standard international shipping can take anywhere from 10-21 business days, depending on the shipping destination and customs processing times.
  • Please note that international shipments may be delayed due to customs procedures, which are beyond our control.

Note: While we strive to meet these estimated delivery times, shipping delays may occur due to factors outside our control, such as weather conditions, customs clearance, or courier service delays.

Shipping Locations:

We ship to most locations around the world. However, there may be some regions or countries where shipping restrictions apply. If your country is not listed during checkout, or if you have questions about shipping availability, please contact us at [email protected], and we will do our best to assist you.

Shipping Confirmation and Tracking:

Once your order has shipped, you will receive a shipping confirmation email that includes your tracking number and a link to track your package. You can use this information to monitor your shipment’s progress.

For any issues with tracking, shipping delays, or if you do not receive your order within the estimated time frame, please reach out to us at [email protected] for further assistance.

Customs and Duties (For International Orders):

For international orders, customs duties, taxes, and fees may be assessed by the customs office of your country. These charges are the responsibility of the customer, and they are not included in the shipping cost. Please check with your local customs office for more information regarding potential duties or taxes.

Lost or Damaged Items:

In the rare event that your package is lost or damaged during transit, please contact us as soon as possible. We will work with the carrier to resolve the issue and ensure you receive your order or a replacement, as needed. Etayby is not responsible for items damaged after delivery, so please inspect your package upon arrival.

Returns & Exchanges:

If you are unsatisfied with your order, please refer to our Refund and Returns Policy for information on how to return or exchange your items. You may be responsible for return shipping fees unless the item is defective or damaged upon arrival.

E-mail: [email protected]
Phone number: +1 185-877-44991
Address: 706 E Oak St, Lebanon, OR 97355, United States