Payment Policy

At Etayby, we aim to provide a smooth, secure, and convenient payment experience for our customers. Below are the details regarding our accepted payment methods, payment processing, and related policies.

Accepted Payment Methods:

We accept the following major credit cards and payment methods for your convenience:

• Visa
• MasterCard
• American Express
• JCB

All payments must be made in full at the time of purchase. We currently do not accept cash, checks, or any other forms of payment outside of those listed above.

Payment Process:

1. Checkout:
   When you are ready to complete your order, proceed to the checkout page where you will be asked to provide your payment details.

2. Security:
   We use industry-standard encryption technology to protect your payment information. Your personal and payment details are securely processed through trusted payment gateways to ensure your information remains private.

3. Authorization and Processing:
   Once you enter your payment information, your card will be authorized by the payment processor to confirm that the funds are available. This process typically takes only a few seconds.

4. Confirmation:
   After your payment is successfully processed, you will receive an order confirmation email. This email will include details of your purchase and a summary of your order.

Billing Information:

When placing an order, it is important that you provide accurate billing information that matches the details on file with your credit card provider. Any discrepancies or incorrect billing details may result in delays in processing your order.

Currency:

All transactions on Etayby are processed in USD (United States Dollar). If your credit card is denominated in another currency, your bank or payment provider will handle the currency conversion, and you may be charged an additional foreign exchange fee.

Taxes:

Sales tax will be applied to your order where required by law. The applicable sales tax rate will depend on the shipping address of your order.

Order Cancellations and Modifications:

Once an order is placed and payment is processed, it is typically sent to our warehouse for fulfillment. However, if you need to make any changes to your order (such as updating the shipping address or canceling the order), please contact us immediately at [email protected] or call our customer service at +1 185-877-44991. We will do our best to accommodate any changes before the order is shipped.

Payment Issues:

In the rare event that there is an issue with your payment (e.g., declined payment, insufficient funds, or incorrect billing details), we will notify you via email and request updated payment information. We may hold or cancel your order if payment cannot be processed successfully.

Refunds:

If your payment was processed successfully and your order is eligible for a refund according to our Refund & Returns Policy, refunds will be issued to the original payment method used for the purchase. Please allow 5-7 business days for the refund to be processed and reflected in your account, depending on your payment provider’s policies.