Privacy Policy

At Etayby, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or make a purchase from our online store. By using our services, you consent to the practices described in this policy.

Information We Collect:

We collect various types of information to provide a better experience for our customers. The types of information we collect include:

1. Personal Information:
   When you create an account, place an order, or contact us, we may collect personal details such as:

   • Name
   • Email address
   • Shipping and billing addresses
   • Phone number
   • Payment information (credit card details, which are processed securely by our payment provider)

2. Non-Personal Information:
   In addition to personal data, we may collect non-personally identifiable information such as:

   • IP address
   • Browser type and version
   • Device information
   • Pages you visit on our site
   • Time spent on each page
   • Referring URLs (how you arrived at our website)

3. Cookies and Tracking Technologies:
   We use cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that allow us to remember your preferences, personalize your experience, and analyze site traffic. You can choose to disable cookies in your browser settings, but this may affect the functionality of the website.

How We Use Your Information:

We use the information we collect for the following purposes:

1. To Process Orders:
   Your personal and payment details are necessary for processing and fulfilling your orders. This includes billing, shipping, and customer service.

2. To Improve Customer Experience:
   We use the information to personalize your experience, enhance our services, and provide recommendations that may be of interest to you.

3. To Communicate with You:
   We may use your contact information to send you order updates, shipping confirmations, promotional emails (if you’ve opted in), and other communication related to your purchase.

4. To Improve Our Website and Services:
   We may use non-personal information (such as browsing behavior and site usage) to analyze trends, improve the functionality of our website, and enhance our overall customer experience.

How We Protect Your Information:

Your privacy and security are important to us. We implement a variety of security measures to ensure that your personal information is safe. These include:

• Encryption:
  We use Secure Socket Layer (SSL) encryption technology to protect your sensitive information, such as credit card details, during transmission.

• Access Control:
  Only authorized personnel have access to your personal information, and they are trained to handle it in a secure manner.

• Payment Security:
  Payment information is processed by a third-party, PCI-compliant payment processor. We do not store your full credit card details on our servers.

Sharing Your Information:

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third parties in the following situations:

1. Third-Party Service Providers:
   We work with service providers (e.g., payment processors, shipping carriers, email platforms) who help us fulfill our orders, communicate with you, or perform services on our behalf. These providers have access to your information only for the purpose of performing their tasks and are required to keep it confidential.

2. Legal Requirements:
   We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

Your Rights and Choices:

As a customer, you have the following rights regarding your personal information:

1. Access:
   You can request access to the personal information we hold about you by contacting us directly at [email protected].

2. Correction:
   If you believe the information we hold about you is inaccurate or incomplete, you have the right to request corrections. You can update your account information at any time through our website.

3. Deletion:
   You may request the deletion of your personal data, subject to any legal obligations or ongoing contractual requirements.

4. Opt-Out of Marketing:
   If you no longer wish to receive marketing emails, you can opt-out by following the unsubscribe link in any promotional email or by contacting us at [email protected].

Third-Party Links:

Our website may contain links to third-party websites. These sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of these third-party sites before sharing any personal information with them.

Changes to This Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the updated date at the bottom of the policy. We encourage you to review this page periodically to stay informed about how we are protecting your information.

Contact Us:

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please feel free to contact us:

E-mail: [email protected]
Phone number: +1 185-877-44991
Address: 706 E Oak St, Lebanon, OR 97355, United States